GP’s out-of-hours platform launches in Leeds

A multi-award-winning app, called Doc Abode, which matches the availability, expertise and location of GPs to the needs of NHS patients who require an out-of-hours home visit is being launched in partnership with Local Care Direct in the Leeds area.

The app has been developed by Bradford GP Dr Taz Aldawoud, who believes it will help deliver faster and more personalised care to NHS patients needing to see a clinician outside surgery hours.

Currently, patients who need urgent medical help but it’s not a 999 emergency are encouraged to call 111. The call is triaged and assessed and if a home visit is required, details are passed through to an out-of-hours provider which assigns the visit to a response vehicle with a driver and clinician. Like many NHS services, out-of-hours’ providers are often stretched, face challenges in filling rotas and the high demand for out-of-hours visits sometimes leading to long wait times for patients.

Doc Abode seeks to change the status quo by opening up access to a wider, more flexible workforce, providing clinicians with an alternative to shift-based work which culminates in the delivery of better care and an improved patient experience.

Dr Aldawoud who developed this idea in partnership with Medipex Ltd, a healthcare innovation hub, says: “Doc Abode was created to support the NHS workforce of the future, through the provision of technology to meet the increasing demand and complex needs of patients. We believe Doc Abode will transform healthcare delivery, helping healthcare providers enhance their traditional model to provide operational resilience, reduce clinical risk and minimise unscheduled hospital attendances.”

Healthcare providers have access to a live control panel where home visit requests are posted to the Doc Abode network for clinicians to respond to.

The Doc Abode platform uses algorithms to match appropriate clinicians with the requirements of the home visit. Healthcare providers can ‘push’ home visit requests to available clinicians through a smartphone app where they can securely access the patient information. The visit is monitored, and the outcome is reported back to the healthcare provider, closing the loop in line with their standard operating procedures.

An independent assessment stated that the total potential savings to the NHS from avoidance of unnecessary A&E attendances and hospital admissions is £33.7 million per year.

Stephen Taylor-Parker, Head of Business Development at Medipex says: “We’re really honoured to be involved in this award-winning idea that avoids unnecessary A&E admissions by providing high quality, timely decision making and enabling appropriate workforce capacity in the urgent care system.”

Dr Nighat Sultan, a GP Partner and Locality Lead GP, who was part of the original pilot for Doc Abode says: “What I love about it is the convenience, flexibility and the ability to work from home. What was even greater was the feedback from the patients: they loved the prompt service. And in the ten visits I made, I’m sure two of them avoided an unplanned admission into A&E.”

Clinicians interested in joining Doc Abode can visit https://docabode.com/clinicians/ for more information and to register.

ENDS

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ABOUT DOC ABODE

Following successful funding from the Yorkshire & Humber Academic Health Sciences Network’s (AHSN’s) Proof of Concept Funding in 2016, we ran surveys and focus groups covering over 70 GPs and launched a feasibility pilot.

This provided strong evidence to suggest that the Doc Abode system was capable of attracting a ‘new’ workforce who were disengaged with traditional ways of working. Subsequently, in March 2017 following an application to the Small Business Research Initiative (SBRI) Innovation fund, an award of £100,000 was made to facilitate the development of a prototype version of the Doc Abode product which was successfully trialled in Leeds and Huddersfield through our partner, West Yorkshire’s GP out-of-hours provider, Local Care Direct.

This pilot was very successful and following this proof of concept SBRI awarded a further £900,000 to provide funding for the development of a nationally scalable Doc Abode system.

Over the next 5 years, Doc Abode intends to build a national profile as a leading provider of integrated digital solutions for the NHS, harnessing artificial intelligence to support a contented and productive workforce, delivering superior efficiency for organisations and ultimately bringing more benefits to NHS patients.

Doc Abode was founded by Dr Taz Aldawoud, an entrepreneurial GP who also holds a number of regional and national roles including Digital Clinical Champion at NHS England and a Clinical Board Member and CCIO for Bradford Districts CCG.

ABOUT MEDIPEX

Medipex Ltd is an award-winning Healthcare Innovation Hub which works with the NHS, Industry and Academia, helping to develop and implement innovations that provide better patient care, improved services and generate cost savings.

Medipex was originally set up in 2004 as the NHS Innovation Hub for the Yorkshire and Humber region, providing a range of services to NHS organisations to help them identify, protect and commercialise Intellectual Property owned by them through the work of their employees.

Currently Medipex has 21 NHS member organisations in the Yorkshire & Humber and East Midlands regions and on behalf of these has been responsible for generating over 90 commercial deals leading to ~ £800k of commercial income and establishing 9 spin-out companies attracting ~£10m of external funds.

ABOUT LOCAL CARE DIRECT

Local Care Direct is an award-winning, community-owned healthcare provider delivering a wide range of NHS services to the people of the Yorkshire and Humber region 24 hours a day, 365 days a year.

Local Care Direct is one of the largest providers of urgent care in the country and has been at the forefront of harnessing technical and digital innovation to improve quality of care for patients and drive greater efficiency in service provision.

Other developments have included the pioneering use of technology to support remote monitoring of patients with long term conditions – which won the Social Enterprise UK National Award for Innovation in 2013; telecoaching; use of digital telephony and video platforms.

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CONTACTS

Dr Taz Aldawoud, Founder & CEO, Doc Abode. GP.

info@docabode.com

0113 331 4499

Stephen Taylor-Parker, Head of Business Development, Medipex Ltd

stp@medipex.co.uk  or stp@docabode.com

07703 114236

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